8x8

8x8 Alternatives

Based on data from marketsizer's real-time subscription data, this page reveals the top competitors of 8x8 in 2025. updated daily, you can track which are the alternative solutions that 8x8 customers are trialling or switching to right now.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling 8x8 alternatives right now?

This list shows 8x8 customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

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Where 8x8 lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that 8x8 customers switched to between october 2024 and september 2025.

LiveChat

27,7%

LiveHelpNow

11,5%

SnapEngage (Team Support)

10,8%

LivePerson

5,8%

Genesys (Bold Chat)

5,2%

Where 8x8 faced competitive trials - and win

These are head-to-head trial scenarios where 8x8 was actively tested and win to another platform during the evalution period. Each insight combines trial initiation, engagement, and purchase event signals for accuracy.

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