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This Privacy Policy (this “Policy”) applies to Personal Information Tamcalc Limited trading as MarketSizer and its affiliated Learning Management System (LMS) collects from individuals (“you” or “your”) that access our websites and web-based resources we make available through them (the “Websites“), our subscription-based software services (the “Services”) and mobile applications. “Personal Information” is any personal data or personally identifiable information that can be used to directly or indirectly identify an individual. This Policy sets out what types of information MarketSizer collects about you, how we will use your Personal Information and our data privacy and protection practices in the collection, processing, use, storage, transfer and disclosure of Personal Information.
This Policy does not apply to information collected from third-party sources such as third-party websites that are accessible through MarketSizer's Website(s) or Services. Please consult the privacy policies of those third parties for information about their privacy practices.
MarketSizer has never sold your information to someone else for advertising, or made money by showing you other people's ads, and we never will. This policy tells you what information we collect from you, what we do with it, who can access it, and what you can do about it.
MarketSizer collects Personal Information that is (1) provided to us directly by you, (2) collected through automated means, and (3) collected from other sources. Below we describe the various scenarios that fall under each of those three categories and the information collected in each one.
We collect contact information such as your email address, names, job title/role, password when you sign up for our Services as a user, fill out online forms, register online, contact MarketSizer for support or interact with us when we reach out to you by phone or email in our sales and marketing efforts.
When you sign up for an account to access one or more of our services, we ask for information like your name, contact number, email address, company name, and country to complete the account signup process. You'll also be required to choose a unique username and a password for accessing the created account. You may also provide us with more information such as your photo, time zone, and language, but we don’t require that information to sign up for an account.
When you buy something from us, we ask you to provide your name, contact information, and credit card information or other payment account information. When you submit your card information, we store the name and address of the cardholder, the expiry date, and the last four digits of the credit card number. We do not store the actual credit card number. For quick processing of future payments, if you have given us your approval, we may store your credit card information or other payment information in an encrypted format in the secured servers of our Payment Gateway Service Providers.
When you submit an application for employment or a resume to MarketSizer directly or online, or if you participate in an interview, we will collect Personal Information such as your name, email address and other contact information you provide, date of birth, qualifications and certifications, work eligibility and employment history together with any additional information you may choose to provide such as social media profiles.
We may collect Personal Information from publicly available sources about individuals based on our customers’ preferences that they have elected to set within the Services to collect competitive insights, research or recruitment services or in response to questions we may ask in the course of delivering Services.
In addition to the information described above, we may also obtain information from public sources and methods, such as information available on public APIs and the internet, and third party sources that we trust, such as trustworthy data providers, social media or channel partners and resellers we have contracted with to deliver our products and services to you through their organisation. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we'll have access to your interactions with us and profile information. We'll still have that information even
We use your information for various purposes depending on the types of information we have collected from and about you:
We use your Personal Information to create your accounts, verify your identity, provide and maintain our Services and Websites, process payments, to respond to your inquiries and requests for information or materials, to provide technical support, to communicate with customers and their users through emails or through the Services in connection with updates, maintenance security alerts or other issues concerning our Services and to generally provide you with more effective and efficient customer service.
We use your Personal Information to engage in analysis and research regarding use of the Services, improve the Services, and develop new products and services, and to suggest Services that may be of interest to you.
We use your Personal Information to market and inform customers and their users about new products and services, including new features of the Services and to measure the effectiveness of our advertising and deliver relevant advertising to you.
With your consent for other purposes, including to post testimonials or reviews of the Services for promotional purposes.
To process job applications, receive job alerts, conduct applicable background or reference checks and for our diversity, equity and inclusion programs.
You have given clear consent for you to process your personal data for a specific purpose.
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at hello@marketsizer.io.
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
You can decline certain kinds of information use either by not providing the information in the first place or by opting out later. You can also disable cookies to prevent your browser from giving us information, but if you do so, certain website features may not work properly. We completely disable non-essential and intrusive third-party cookies from all MarketSizer websites and products.
We keep your personal information for as long as it is required for the purposes stated in this Privacy Policy. When we no longer have a legitimate need to process your information, we will delete, anonymise, or isolate your information, whichever is appropriate.
Withdrawal of consent: You have the right to withdraw your consent at any time, object to processing based on legitimate interests, and exercise other rights as described in the “Your Data Protection Rights” section below.
If you are located in the European Economic Area (EEA) or the United Kingdom, we process your Personal Information in accordance with the General Data Protection Regulation (Regulation (EU) 2016/679) and the UK General Data Protection Regulation (collectively, “GDPR”). We collect and use your information where one or more of the following legally permitted bases for processing applies:
MarketSizer is committed to protecting your personal information and complying with applicable privacy laws.In addition to complying with the GDPR, we aim to adhere to the principles of other major data protection frameworks, including but not limited to the California Consumer Privacy Act (CCPA/CPRA) and the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, where applicable.We apply consistent privacy and security practices across all regions while respecting local legal requirements.
We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required concerning a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymise your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.
We do not sell any Personal Information and share your information only in the ways that are described in this Privacy Policy, and only with parties who adopt appropriate confidentiality and security measures. MarketSizer will only disclose your Personal Information as follows:
When you elect to allow it, some of our mobile applications have access to the camera, microphone, call history, contact information, photo library, files and other information stored on your mobile device. Our applications require such access to provide their services. Similarly, when you elect to provide access, location-based information is also collected for purposes including, but not limited to, locating nearby contacts or setting location-based reminders. This information will be exclusively shared with our mapping providers and will be used only for mapping user locations. You may disable the mobile applications' access to this information at any time by editing the settings on your mobile device. The data stored on your mobile device and their location information to which the mobile applications have access will be used in the context of the mobile application, and transferred to and associated with your account in the corresponding services (in which case the data will be stored on our servers)or products (in which case the data will remain with you unless you share it with us).
If you are from the European Economic Area and you believe that we store, use or process your information on behalf of one of our customers, please contact the customer if you would like to access, rectify, erase, restrict or object to processing, or export your personal data. We will extend our support to our customer in responding to your request within a reasonable timeframe.
Depending on your location, such as if you are a resident of the European Economic Area (EEA), United Kingdom, Canada, or California, you may have specific rights under applicable data protection laws.
If you are located in the EEA or the UK, these rights are provided under the General Data Protection Regulation (GDPR) and may include:
Where we process your Personal Information for direct marketing purposes, you can exercise your right to object at any time without providing any specific reason for your objection.
If you would like to exercise any of these rights, please contact us using the contact information listed at the end of this Policy.
In some cases, we act as a processor for our customers (for example, when a customer or its user uploads your information to our Services for us to return information about you, for example for a competitive analysis). If these circumstances apply to you and you wish to exercise any rights you may have under applicable data protection laws with respect to any information that we have collected about you, please direct your query to the relevant customer, as in such circumstances the customer is the data controller of your Personal Information. We will provide reasonable assistance to our customers to give effect to data subject rights as appropriate and required by applicable laws. If you are uncertain whether we process your Personal Information as a controller or a processor in any specific context, you can contact us at as described below for more information.
MarketSizer uses a variety of technical and organisational security measures to protect your Personal Information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. In addition to appropriate policies, security procedures and logical and physical access controls, MarketSizer uses secure server hosting, firewall protection and standard secure data storage practices. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to us online.
We will only keep your Personal Information for as long as it is necessary for the purposes set out in this Policy unless: (a) a longer retention period is required or permitted by law; or (b) your Personal Information has been turned into Aggregate/De-Identified Information such that it can no longer be traced back to you.
We may be required by law to preserve or disclose your personal information and service data to comply with any applicable law, regulation, legal process or governmental request, including to meet national security requirements.
MarketSizer uses a variety of technical and organisational security measures to protect your Personal Information from loss, misuse, and unauthorised access, disclosure, alteration, or destruction. In addition to appropriate policies, security procedures and logical and physical access controls, MarketSizer uses secure server hosting, firewall protection and standard secure data storage practices. However, no Internet or email transmission is ever fully secure or error free. Please keep this in mind when disclosing any information to us online.
Our products and services are not directed to individuals under 16. MarketSizer does not knowingly collect personal information from children who are under 16 years of age for its own purposes. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you believe that a child under 16 years has provided personal information to us, please write to hello@marketsizer.io with the details, and we will take the necessary steps to delete the information we hold about that child. However, using our products, you can collect information about individuals who may be children. If you process information relating to children, you acknowledge and agree that you will be responsible for complying with the applicable laws and regulations related to protection of such personal information.
Some internet browsers have enabled 'Do Not Track' (DNT) features, which send out a signal (called the DNT signal) to the websites that you visit indicating that you don't wish to be tracked. Currently, there is no standard that governs what websites can or should do when they receive these signals. For now, we do not take action in response to these signals.
In order to provide enhanced productivity and predictive capabilities to our users, we employ a variety of technologies such as regex parsing, template matching, artificial intelligence and machine learning. In keeping with MarketSizer's promise not to exploit your data in a way that is not respectful of your privacy and confidentiality expectations, we make only the following limited use of service data for these technologies: (i) using anonymised crops of service data to improve accuracy of the algorithms; and (ii) using your organisation's data for developing models specific for your organisation. Our automation and artificial intelligence technologies are mostly powered by our own organisation's data such as internal communications, communications with customers and internal documents as well as free and paid external sources.
Some pages of our websites may contain links to websites that are not linked to this Privacy Policy. If you submit your personal information to any of these third-party sites, your personal information is governed by their privacy policies. As a safety measure, we recommend that you not share any personal information with these third parties unless you've checked their privacy policies and assured yourself of their privacy practices.
We offer a publicly accessible blog on our website as well as a Learning Management System (LMS) powered by a paid platform. Please be aware that any information you provide on the blog and in the LMS maybe used to contact you with unsolicited messages. We urge you to be cautious in disclosing personal information in our blogs and LMS. MarketSizer is not responsible for the personal information you elect to disclose publicly. Your posts and certain profile information may remain even after you terminate your account with MarketSizer. To request the removal of your information from our blogs and forums, you can contact us at hello@marketsizer.io
Our website may include social media widgets such as Facebook "like" buttons and Twitter "tweet" buttons that let you share articles and other information. These widgets may collect information such as your IP address and the pages you navigate in the website, and may set a cookie to enable the widgets to function properly. Your interactions with these widgets are governed by the privacy policies of the companies providing them.
If, in accordance with applicable legal requirements, we send you marketing communications regarding our Services or the services of third parties that we believe will be interesting to you, you can ask us to stop sending such communications at any time by contacting us using the information in the “Contact Information” section below. In our marketing email messages, you can also opt out by following the instructions located at the bottom of such emails. Please note that, regardless of your request, we may still use and disclose certain information as permitted by this Policy or as required by applicable law. For example, you may not opt out of certain transactional emails from us, such as those confirming your requests or providing you with updates regarding our Policy or other terms.
This Policy was last updated on the date referenced at the bottom of this page. We will make any revised Policy accessible in the Services or through our Websites, so you should review this Policy periodically. If we make significant changes to the Privacy Policy that affect your rights, you will be provided with at least 30 days' notice of the changes by email to your primary email address. However, if you have not verified your email address, you may miss important notifications that we send through email. If you think that the updated Privacy Policy affects your rights with respect to your use of our products or services, you may terminate your use by sending us an email within 30 days. Your continued use after the effective date of changes to the Privacy Policy will be deemed to be your agreement to the modified Privacy Policy. You will not receive email notification of minor changes to the Privacy Policy.
If you have any questions about MarketSizer's Privacy Policy, the Personal Information we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.
Email us at: hello@marketsizer.io
This Privacy Policy was last updated on April 22, 2025.