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MarketSizer Copilot integration with HubSpot displaying enriched CRM data and competitive trial detection for Magistral Books Canada. Shows updated company records, assigned task for competitive trial monitoring, active trial and subscription status, and AI-generated customer summary. Designed for B2B SaaS GTM teams in North America to track account health, competitive activity, and renewal opportunities.
✨What's wrong with current CS approaches?

Customer Success teams are reacting to churn, not preventing it.

Health scores show problems after they've happened. Renewal conversations start too late. Expansion opportunities slip by unnoticed. MarketSizer gives you early warning signals so you can act before it's too late.
No competitive visibility

You don't know when customers trial competitors, add new tools to their stack, or start evaluating alternatives until they tell you in the renewal call, or until they've already decided to leave.

Lagging indicators

Your health scores show usage drops after churn risk has started. By the time quarterly reviews flag problems, customers are already trialing your competitors. You need leading indicators, not retrospective reports.

Missed expansion signals

Your customers are using competitors in other regions, product categories, or teams, but you don't see it. Real expansion opportunities are hidden in subscription data you don't have access to.

Key features for customer success teams
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Detect churn risk months before renewal conversations.

Get early warning when customers evaluate alternatives

See when existing customers trial your competitors, add new tools to their stack, or show switching behavior. These subscription signals appear 3-6 months before renewal conversations, giving you time to intervene.

Identify expansion opportunities backed by evidence

MarketSizer shows where your customers use competitors in other regions, product categories, or teams. Bring expansion conversations backed by evidence: "We see you're using Competitor XY in EMEA but our solution in North America. Let's talk consolidation."

Act on churn risk before it shows in health scores.

Subscription signals appear before usage metrics decline or engagement scores drop. When customers trial alternatives, you know immediately, not in next quarter's review. Intervene early when retention is still possible.

Competitive trial alerts within 30 days of detection

Renewal risk based on subscription patterns and competitive activity

Expansion signals showing where customers use competitors

Align CS, Sales, and Marketing around the same customers.

When CS spots churn risk (customer trialing competitors), Sales sees the same account flagged. When expansion signals appear (customer using competitors in new regions), Marketing can support with targeted campaigns. Everyone works from the same qualified opportunities.

Shared visibility into which customers are evaluating alternatives

Coordinated plays across CS, Sales, and Marketing teams

Hand-offs with full competitive context and subscription history

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MarketSizer integration with HubSpot displaying Magistral Books Canada’s company profile, including website, active trial, and active subscription details. Used by B2B SaaS GTM teams to track account engagement, subscription status, and competitive signals in the Canadian market.
MarketSizer SignalOps competitive intelligence dashboard ranking live chat vendors by win rate and trial volume, including Crisp, Tidio, Freshworks, Gladly, and Gorgias. Features win/loss ratio chart, market position score, growth opportunity indicator, and count of high-intent prospects. Built for global SaaS sales and marketing teams to target competitive displacement.
MarketSizer customer churn insights dashboard showing destination mapping for lost customers to competitors including LiveChat, Crisp, Intercom, Zendesk, and Gorgias. Includes churn signals graph from existing accounts and performance metrics showing increases in at-risk accounts (+11%), churn rate (+0.3%), and renewal rate (+2%). Designed for B2B SaaS GTM and Customer Success teams to reduce churn and improve retention.

How MarketSizer works.

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Bring a list or find new targets

Enrich accounts in bulk via CRM/Clay/List upload, or enrich one at a time on websites, LinkedIn or prospecting tools like Apollo.

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Reveal subscription motion +competitive context

Surface real-time subscription changes, competitor trials, switching activity, and tech stack context.

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Prioritise what matters

Rank accounts by ICP Match, Purchase Intent, and Win Predictor so you focus on in-market accounts you're likely to win.

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Deliver the next best play inside your workflow.

Get recommended actions (which role/title to engage, how to position, and when timing is right) to win, grow and retain accounts (automations coming soon).

✨What integrations does MarketSizer offer?✨

Our data can live where you already work.

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Stop losing customers you could have saved.

MarketSizer shows when customers evaluate alternatives, use competitors in other regions, or show renewal risk based on subscription behavior. Get early warnings that health scores can't see.

Frequently asked questions

How does MarketSizer help Customer Success teams reduce churn?
Can MarketSizer help me prioritise which accounts to focus on?
How does MarketSizer support expansion opportunities for Customer Success?
Does MarketSizer integrate with my existing CS tools?
How quickly will my CS team see results?