For Client Success & AMs

Spot churn risk and expansion signals before it's too late

MarketSizer monitors renewal cycles, switching signals, and competitor activity across your entire book of business so CS teams act before accounts start evaluating alternatives.

Built for CS and AM teams managing accounts across CRM, CX, ITSM, and enterprise SaaS

You find out about churn risk when it is already too late to act

By the time a customer raises concerns in a QBR, they have already shortlisted your competitors. The signals were there weeks earlier - you just had no way to see them.

Churn risk surfaces in QBRs and EBRs - by then it is too late

Customers do not announce they are evaluating alternatives. By the time dissatisfaction appears in a business review, they are already three weeks into a competitive trial.

Expansion opportunities go unspotted without market context

AMs lack visibility into adjacent products a customer might need. Without market intelligence, expansion conversations are guesswork rather than timed to real purchase intent signals.

No early warning when a customer starts evaluating a replacement

The first sign an account is leaving is often an email saying they have already decided. Switching signals appear weeks before that - but only if you are monitoring the right data sources.

Turn your book of business into a proactive signal feed

For late churn detection

Retention & Expansion

Flag renewal risk 90 days early by tracking competitor evaluation signals, switching propensity scores, and contract proximity across every account in your book. Act before the conversation turns adversarial.

Learn more →
For invisible evaluations

Evaluation Tracking

Detect the moment a customer starts comparing alternatives. See which competitor is being evaluated, how actively, and when the decision window closes - so your CS team can intervene at the right moment.

Learn more →
For guesswork expansion

Market Intelligence

Understand switching propensity by segment so AMs can spot which accounts are most likely to expand into adjacent products - and time those conversations to real buying signals, not calendar cadence.

Learn more →
Renewal Risk Radar

Ranked list of at-risk accounts with renewal date and competitor interest

Every account in your book ranked by churn risk - weighted by renewal proximity, competitor evaluation signals, and historical switching patterns. Prioritise your outreach on the accounts most likely to leave, not the loudest ones.

Renewal Risk Radar
Expansion Opportunity Feed

Accounts showing intent signals for adjacent products you sell

MarketSizer surfaces accounts in your book that are actively researching adjacent products in your portfolio. Give AMs a daily list of expansion conversations worth having - backed by purchase intent data, not instinct.

Expansion Opportunity Feed
90 days
Early churn warning
2.8x
Expansion revenue multiplier
200K+
Accounts monitored
Daily
Renewal signal refresh

Your market is mapped.
Your opportunities are waiting.

15 minutes. No commitment. We'll show you the accounts in your market that are actively evaluating right now.

No credit card · Tailored to your ICP · Live data, not a slide deck