Genesys (Bold Chat)
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Genesys (Bold Chat) Alternatives

Based on data from marketsizer's real-time subscription data, this page reveals the top competitors of Genesys (Bold Chat) in 2025. updated daily, you can track which are the alternative solutions that Genesys (Bold Chat) customers are trialling or switching to right now.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Genesys (Bold Chat) alternatives right now?

This list shows Genesys (Bold Chat) customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

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Where Genesys (Bold Chat) lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that Genesys (Bold Chat) customers switched to between october 2024 and september 2025.

LiveChat
23,5%
LivePerson
10,7%
Pure Chat
7,5%
Zopim
7,0%
Contact At Once!
5,4%

Where Genesys (Bold Chat) faced competitive trials - and win

These are head-to-head trial scenarios where Genesys (Bold Chat) was actively tested and win to another platform during the evalution period. Each insight combines trial initiation, engagement, and purchase event signals for accuracy.

LivePerson
56,1%
WhosOn
87,5%
Text
54,9%
Zoho
66,7%
Chatra
50,0%

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