Freshworks (Freshsales CRM)
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Freshworks (Freshsales CRM) Alternatives

Based on data from marketsizer's real-time subscription data, this page reveals the top competitors of Freshworks (Freshsales CRM) in 2025. updated daily, you can track which are the alternative solutions that Freshworks (Freshsales CRM) customers are trialling or switching to right now.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Freshworks (Freshsales CRM) alternatives right now?

This list shows Freshworks (Freshsales CRM) customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

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Where Freshworks (Freshsales CRM) lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that Freshworks (Freshsales CRM) customers switched to between october 2024 and september 2025.

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Where Freshworks (Freshsales CRM) faced competitive trials - and win

These are head-to-head trial scenarios where Freshworks (Freshsales CRM) was actively tested and win to another platform during the evalution period. Each insight combines trial initiation, engagement, and purchase event signals for accuracy.

osTicket
92,9%
Appcues
83,3%
Oct8ne
83,3%
GrooveHQ
85,7%
LivePerson
89,7%

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