osTicket

osTicket Alternatives

Based on data from marketsizer's real-time subscription data, this page reveals the top competitors of osTicket in 2025. updated daily, you can track which are the alternative solutions that osTicket customers are trialling or switching to right now.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling osTicket alternatives right now?

This list shows osTicket customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

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Where osTicket lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that osTicket customers switched to between october 2024 and september 2025.

tawk.to

14,6%

Rocket.Chat

6,9%

Zopim

6,6%

Atlassian Cloud

5,0%

Zendesk

4,6%

Where osTicket faced competitive trials - and win

These are head-to-head trial scenarios where osTicket was actively tested and win to another platform during the evalution period. Each insight combines trial initiation, engagement, and purchase event signals for accuracy.

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