SalesForce (Service Cloud Desk)
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SalesForce (Service Cloud Desk) Alternatives

Based on data from marketsizer's real-time subscription data, this page reveals the top competitors of SalesForce (Service Cloud Desk) in 2025. updated daily, you can track which are the alternative solutions that SalesForce (Service Cloud Desk) customers are trialling or switching to right now.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling SalesForce (Service Cloud Desk) alternatives right now?

This list shows SalesForce (Service Cloud Desk) customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

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Where SalesForce (Service Cloud Desk) lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that SalesForce (Service Cloud Desk) customers switched to between october 2024 and september 2025.

Zendesk
15,8%
Zendesk (Embed)
8,3%
OpenAI
7,0%
Intercom
6,8%
Atlassian Cloud
5,6%

Where SalesForce (Service Cloud Desk) faced competitive trials - and win

These are head-to-head trial scenarios where SalesForce (Service Cloud Desk) was actively tested and win to another platform during the evalution period. Each insight combines trial initiation, engagement, and purchase event signals for accuracy.

LivePerson
84,0%
LiveHelpNow
80,0%
Wix
83,3%
Genesys
90,7%
Provide Support
80,0%

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