Shopify Inbox

Shopify Inbox Alternatives

Based on data from marketsizer's real-time subscription data, this page reveals the top competitors of Shopify Inbox in 2025. updated daily, you can track which are the alternative solutions that Shopify Inbox customers are trialling or switching to right now.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Shopify Inbox alternatives right now?

This list shows Shopify Inbox customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

Company

Competitor Being Trialed for

Active Trial Days

sagegems.ca

Hubspot (Hubspot Messages)

lifestyleimageshop.com

Tidio

mybio.ie

Hubspot (Hubspot Messages)

Where Shopify Inbox lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that Shopify Inbox customers switched to between october 2024 and september 2025.

Tidio

29,6%

Facebook (Customer Chat SDK)

9,5%

tawk.to

9,1%

Gorgias

6,5%

Chatra

4,3%

Where Shopify Inbox faced competitive trials - and win

These are head-to-head trial scenarios where Shopify Inbox was actively tested and win to another platform during the evalution period. Each insight combines trial initiation, engagement, and purchase event signals for accuracy.

WhatsHelp

85,7%

LivePerson

83,3%

Discord

80,0%

Joinchat

81,8%

WP WhatsApp

85,7%

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