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This list shows Shopify Inbox customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.
Using marketsizer's competitive subscription data, here are the top tools that Shopify Inbox customers have switched to over the past 12 months.
When a prospect trialled Shopify Inbox and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Shopify Inbox in those scenarios.