Chatbase
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Chatbase Alternatives

This page ranks the most popular alternatives to Chatbase, based on Marketsizer's real-time subscription tracking. See which competing tools Chatbase customers are testing, comparing, and ultimately switching to in 2025.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Chatbase alternatives right now?

This list shows Chatbase customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

Domain
Trialing
Trial Days
atlan.com
Qualified
12
bpmarketing.online
ElevenLabs
13
whyayurveda.org
Chaty Premio
18
thetford.com
Freshworks (Fresh Chat)
22
umed.edu.mx
OpenWidget
22
exco.co.kr
Channel Talk
27
gamma.site
Discord
36

Where Chatbase lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that Chatbase customers have switched to over the past 12 months.

tawk.to
9.7%
Tidio
7.2%
Intercom
5.9%
Hubspot (Hubspot Messages)
5.3%
Zendesk (Embed)
4.5%
Hubspot (Hubspot Conversations)
4.0%
Zoho (Sales IQ)
3.8%

Where Chatbase faced competitive trials - and won

When a prospect trialled Chatbase and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Chatbase in those scenarios.

Zendesk
87.5%
WordPress
83.3%
Wix
78.6%
Shopify
73.3%
WP WhatsApp
71.4%
Botpress
70.0%
Tidio
70.0%

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