Zendesk (Embed)
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Zendesk (Embed) Alternatives

This page ranks the most popular alternatives to Zendesk (Embed), based on Marketsizer's real-time subscription tracking. See which competing tools Zendesk (Embed) customers are testing, comparing, and ultimately switching to in 2025.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Zendesk (Embed) alternatives right now?

This list shows Zendesk (Embed) customers currently trialling other helpdesk or livechat tools. it is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in 2025.

Domain
Trialing
Trial Days
hussle.com
Intercom
12
virturonics.com
LiveAgent
12
pageantplanet.com
Zoho (Desk)
15
arenastrength.com
Richpanel
16
kingscrossingtravel.com
MessageGears
27
katesomerville.co.uk
Freshworks (Freshdesk Link)
4
thoughtfully.com
Gorgias
6
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Where Zendesk (Embed) lost customers in the past 12 months

Using marketsizer's competitive subscription data, here are the top tools that Zendesk (Embed) customers have switched to over the past 12 months.

Intercom
13.6%
tawk.to
10.3%
LiveChat
7.5%
Tidio
5.4%
Hubspot (Hubspot Messages)
4.3%
Rocket.Chat
3.7%
Hubspot (Hubspot Conversations)
3.5%
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Where Zendesk (Embed) faced competitive trials - and won

When a prospect trialled Zendesk (Embed) and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Zendesk (Embed) in those scenarios.

Online Chat Centers
85.7%
Kayako
83.3%
WhosOn
80.0%
iAdvize
80.0%
Five9
71.4%
Provide Support
70.0%
GoDaddy
67.6%
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