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This list shows Brevo customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in January 2026
Where Brevo lost customers in the past 12 months
When a prospect trialled Brevo and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Brevo in those scenarios.
These domains are not customers of Brevo but are currently evaluating alternative solutions against which Brevo has historically outperformed in competitive buying scenarios. Based on MarketSizer's subscription intelligence data, we have highlighted the potential win rate for Brevo if they were part of the consideration set for these accounts in January 2026.