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This list shows Chatwoot customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in December 2025
Where Chatwoot lost customers in the past 12 months
When a prospect trialled Chatwoot and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Chatwoot in those scenarios.
These domains are not customers of Chatwoot but are currently evaluating alternative solutions against which Chatwoot has historically outperformed in competitive buying scenarios. Based on MarketSizer's subscription intelligence data, we have highlighted the potential win rate for Chatwoot if they were part of the consideration set for these accounts in December 2025.