Chatwoot
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Chatwoot Alternatives

This page ranks the most popular alternatives to Chatwoot, based on MarketSizer's real-time subscription tracking. See which competing tools Chatwoot customers are testing, comparing, and ultimately switching to in November 2025.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Chatwoot alternatives right now?

This list shows Chatwoot customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in November 2025

Domain
Trialing
Trial Days
diamond-fo.com
Userlike
13
cravendunnill.co.uk
Tawk.to
15
celebrityacces.com
Tidio
20
suprtrdeway.pro
Smartsupp
22
gos.mx
ElevenLabs
23
welance.com
Decagon
23
giglink.africa
Tawk.to
29
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Where Chatwoot lost customers in the past 12 months

Using MarketSizer's competitive subscription data, here are the top tools that Chatwoot customers have switched to over the past 12 months.

Tawk.to
18.1%
Text
18.1%
Crisp
8.4%
Hubspot
6.0%
Botpress
6.0%
Zoho
4.8%
Chaty Premio
3.6%
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Where Chatwoot faced competitive trials - and won

When a prospect trialled Chatwoot and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Chatwoot in those scenarios.

JivoChat
75.0%
Tidio
72.2%
Crisp
70.9%
Freshworks
63.2%
Tawk.to
61.0%
Zoho
58.3%
Rocket.Chat
58.3%
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