Vendor alternatives

Gorgias Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where Gorgias consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where Gorgias wins customers from competitors

Accounts that switched from a competitor to Gorgias over the last 12 months. Each figure is Gorgias's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Adobe
91%
Freshworks
87%
Text
84%
Zendesk
83%
Tidio
82%
SalesForce
73%
HubSpot
69%
GoDaddy
67%
Shopify
51%
klaviyo
23%
Churn destinations

Where Gorgias lost customers in the last 12 months

Gorgias's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Gorgias customer in the last 12 months; thickness = share of all churns.

Where Gorgias customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Gorgias customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.GorgiasGorgias vs Shopify: 45.1%ShopifyGorgias vs klaviyo: 16.4%klaviyoGorgias vs Zendesk: 6.9%ZendeskGorgias vs HubSpot: 4.1%HubSpotGorgias vs Tidio: 2.5%TidioGorgias vs Richpanel: 2%RichpanelGorgias vs GoDaddy: 1.7%GoDaddyGorgias vs SalesForce: 1.5%SalesForceGorgias vs Avada: 1.3%AvadaGorgias vs Chatwoot: 1.2%Chatwoot
  • Gorgias vs Shopify: 45.1%
  • Gorgias vs klaviyo: 16.4%
  • Gorgias vs Zendesk: 6.9%
  • Gorgias vs HubSpot: 4.1%
  • Gorgias vs Tidio: 2.5%
  • Gorgias vs Richpanel: 2%
  • Gorgias vs GoDaddy: 1.7%
  • Gorgias vs SalesForce: 1.5%
  • Gorgias vs Avada: 1.3%
  • Gorgias vs Chatwoot: 1.2%

Data current as of July 2026