Intercom
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Intercom Alternatives

This page ranks the most popular alternatives to Intercom, based on MarketSizer's real-time subscription tracking. See which competing tools Intercom customers are testing, comparing, and ultimately switching to in December 2025.

100 domain test enrichment

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Intercom alternatives right now?

This list shows Intercom customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in December 2025

Domain
Trialing
Trial Days
wecodes.co.il
Zendesk
7
unsw.edu.au
Genesys
9
cloudberryelc.com.au
Zendesk
10
trademarkprolegal.com
Zendesk
12
commercev3.com
Gorgias
17
hootsuite.com
Salesforce
18
shopnippies.com
Gorgias
25
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Where Intercom lost customers in the past 12 months

Using MarketSizer's competitive subscription data, here are the top tools that Intercom customers have switched to over the past 12 months.

Zendesk
90.9%
Freshworks
3.6%
Gorgias
2.5%
Front
1.7%
Salesforce
0.8%
Zoho
0.2%
HappyFox
0.2%
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Where Intercom faced competitive trials - and won

When a prospect trialled Intercom and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Intercom in those scenarios.

LiveAgent
70.8%
Freshworks
54.9%
Front
50.0%
Salesforce
48.0%
Gorgias
47.6%
Zendesk
46.3%
GrooveHQ
37.5%
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Want to Nail Competitive Positioning?

MarketSizer’s SignalOps™ platform helps GTM teams, sales, marketing, and success orgs win more, get ahead of churn and expansion signals before they happen.
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