JivoChat
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JivoChat Alternatives

This page ranks the most popular alternatives to JivoChat, based on MarketSizer's real-time subscription tracking. See which competing tools JivoChat customers are testing, comparing, and ultimately switching to in January 2026.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling JivoChat alternatives right now?

This list shows JivoChat customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in January 2026

Domain
Trialing
Trial Days
suaposead.com.br
Tawk.to
30
sepenatural.com.tr
Brevo
31
innovatecgalicia.es
Brevo
32
iporto.com
Chatwoot
33
trackabi.com
Brevo
33
iporto.com.br
Chatwoot
34
sculptura-studio.ru
Chaty Premio
35
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Where JivoChat lost customers in the past 12 months

Where JivoChat lost customers in the past 12 months

Tawk.to
25.5%
Smartsupp
17.7%
Tidio
9.9%
Chaty Premio
9.2%
Brevo
9.2%
Chatwoot
5.0%
Crisp
4.3%
WP WhatsApp
2.7%
Crisp
2.7%
Chatwoot
2.7%
Zoho
1.9%
Joinchat
1.5%
Text
1.1%
Talk-me
1.1%
OpenAI
1.1%
HelpCrunch
0.8%
Leadster
0.8%
Chatra
0.8%
Chat2Desk
0.8%
Wix
0.4%
WordPress
0.4%
SnapEngage (Team Support)
0.4%
Oct8ne
0.4%
GetButton
0.4%
ElevenLabs
0.4%
Botpress
0.4%
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Where JivoChat faced competitive trials - and won

When a prospect trialled JivoChat and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of JivoChat in those scenarios.

Text
67.3%
Text
67.3%
Text
67.2%
LivePerson
66.7%
LivePerson
66.7%
Qualified
66.7%
ZoomInfo
66.7%
LivePerson
66.7%
Online Chat Centers
66.7%
Elevio
66.7%
LivePerson
66.7%
Olark
64.9%
Olark
64.9%
Olark
64.9%
GoDaddy
64.7%
GoDaddy
64.7%
GoDaddy
64.7%
Apple
63.6%
Freshworks
63.4%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Freshworks
62.5%
Zendesk
61.3%
Zendesk
61.3%
Zendesk
61.3%
Zendesk
61.3%
Zendesk
61.3%
Zendesk
61.3%
Zendesk
61.3%
Zendesk
60.8%
Chat2Desk
60.0%
Social Intents
60.0%
Pure Chat
58.4%
Pure Chat
57.9%
Botpress
57.1%
REVE Chat
57.1%
Carrot quest
56.8%
Carrot quest
56.8%
Carrot quest
56.8%
Salesloft
55.7%
Front
55.6%
Front
55.6%
Tidio
54.2%
Tidio
54.2%
Facebook
53.3%
Facebook
53.3%
Chatra
52.9%
Chatra
52.9%
Smartsupp
52.4%
Smartsupp
52.4%
Zoho
51.3%
Zoho
51.3%
Zoho
51.3%
Zoho
51.3%
ChatBro
50.0%
Wati
50.0%
Salesforce
50.0%
Salesforce
50.0%
Salesforce
50.0%
Wati
50.0%
LINE
50.0%
Salesforce
50.0%
Chatsimple
50.0%
ConnectWise
50.0%
Salesforce
50.0%
ChatBro
50.0%
Wati
50.0%
Salesforce
50.0%
Salesforce
50.0%
Salesforce
50.0%
Wati
50.0%
LINE
50.0%
Salesforce
50.0%
Chatsimple
50.0%
ConnectWise
50.0%
Salesforce
50.0%
MyLiveChat
45.8%
Discord
42.9%
Chatbase
42.9%
Rocket.Chat
40.0%
Crisp
38.1%
WhatsHelp
37.3%
Hubspot
36.7%
Hubspot
36.7%
Tawk.to
35.2%
Shopify
35.1%
Shopify
35.1%
Shopify
35.1%
Shopify
35.1%
Shopify
35.1%
Shopify
35.1%
Element
33.3%
Genesys
33.3%
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Where JivoChat Is Likely to Win New Customers

These domains are not customers of JivoChat but are currently evaluating alternative solutions against which JivoChat has historically outperformed in competitive buying scenarios. Based on MarketSizer's subscription intelligence data, we have highlighted the potential win rate for JivoChat if they were part of the consideration set for these accounts in January 2026.

zippyonline.com
67.3%
didofy.com
67.3%
yoigo.com
66.7%
noon-stoffmarkt.de
67.3%
marijuana-us.com
60.0%
aprilandco.co
66.7%
zdassets.com
60.8%
vichy-me.com
66.7%
itv.com
63.4%
rniron-construction.com
66.7%
dormakaba.com
67.2%
hillbillyanns.com
64.9%
jvo.ru
56.8%
smth-underwear.at
64.9%
prohealthmd.com
66.7%
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