Vendor alternatives

LivePerson Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where LivePerson consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where LivePerson wins customers from competitors

Accounts that switched from a competitor to LivePerson over the last 12 months. Each figure is LivePerson's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Contact At Once!
71%
Comm100
66%
PrestaShop
56%
LiveHelpNow
55%
HubSpot
34%
Adobe
32%
Genesys
30%
Text
25%
SalesForce
20%
Zendesk
14%
Churn destinations

Where LivePerson lost customers in the last 12 months

LivePerson's biggest competitive threats. Each ribbon shows a vendor that picked up a churned LivePerson customer in the last 12 months; thickness = share of all churns.

Where LivePerson customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where LivePerson customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.LivePersonLivePerson vs Zendesk: 14.9%ZendeskLivePerson vs SalesForce: 10.2%SalesForceLivePerson vs Text: 9.4%TextLivePerson vs Adobe: 8.3%AdobeLivePerson vs Shopify: 4.8%ShopifyLivePerson vs HubSpot: 4.2%HubSpotLivePerson vs Freshworks: 3.9%FreshworksLivePerson vs Tawk.to: 3.8%Tawk.toLivePerson vs Olark: 3.1%OlarkLivePerson vs Contact At Once!: 2.5%Contact At Once!
  • LivePerson vs Zendesk: 14.9%
  • LivePerson vs SalesForce: 10.2%
  • LivePerson vs Text: 9.4%
  • LivePerson vs Adobe: 8.3%
  • LivePerson vs Shopify: 4.8%
  • LivePerson vs HubSpot: 4.2%
  • LivePerson vs Freshworks: 3.9%
  • LivePerson vs Tawk.to: 3.8%
  • LivePerson vs Olark: 3.1%
  • LivePerson vs Contact At Once!: 2.5%

Data current as of July 2026