Vendor alternatives

Olark Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where Olark consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where Olark wins customers from competitors

Accounts that switched from a competitor to Olark over the last 12 months. Each figure is Olark's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
WhosOn
96%
BigCommerce
80%
LivePerson
76%
Adobe
58%
Provide Support
49%
Intercom
34%
Zendesk
33%
SalesForce
27%
HubSpot
19%
Text
12%
Churn destinations

Where Olark lost customers in the last 12 months

Olark's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Olark customer in the last 12 months; thickness = share of all churns.

Where Olark customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Olark customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.OlarkOlark vs Text: 15%TextOlark vs Zendesk: 11.8%ZendeskOlark vs HubSpot: 9.9%HubSpotOlark vs Shopify: 8.6%ShopifyOlark vs Tawk.to: 6%Tawk.toOlark vs SalesForce: 5.4%SalesForceOlark vs Zoho: 3.5%ZohoOlark vs Intercom: 3.5%IntercomOlark vs Adobe: 3.4%AdobeOlark vs PrestaShop: 2.1%PrestaShop
  • Olark vs Text: 15%
  • Olark vs Zendesk: 11.8%
  • Olark vs HubSpot: 9.9%
  • Olark vs Shopify: 8.6%
  • Olark vs Tawk.to: 6%
  • Olark vs SalesForce: 5.4%
  • Olark vs Zoho: 3.5%
  • Olark vs Intercom: 3.5%
  • Olark vs Adobe: 3.4%
  • Olark vs PrestaShop: 2.1%

Data current as of July 2026