Rocket.Chat
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Rocket.Chat Alternatives

This page ranks the most popular alternatives to Rocket.Chat, based on MarketSizer's real-time subscription tracking. See which competing tools Rocket.Chat customers are testing, comparing, and ultimately switching to in December 2025.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Rocket.Chat alternatives right now?

This list shows Rocket.Chat customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in December 2025

Domain
Trialing
Trial Days
w3.org
Channel Talk
8
wealth-dynamix.com
Hubspot
9
quantum.com
Qualified
16
glazierconnect.com
Hubspot
26
jquery.com
Crisp
28
petergof-med.ru
JivoChat
29
e-opiekun.pl
Hubspot
30
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Where Rocket.Chat lost customers in the past 12 months

Using MarketSizer's competitive subscription data, here are the top tools that Rocket.Chat customers have switched to over the past 12 months.

Crisp
24.2%
Tawk.to
10.5%
Chaty Premio
10.5%
Zoho
6.3%
kakao
5.3%
Text
5.3%
Tidio
4.2%
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Where Rocket.Chat faced competitive trials - and won

When a prospect trialled Rocket.Chat and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Rocket.Chat in those scenarios.

Chatra
86.3%
Pure Chat
70.0%
LivePerson
70.0%
Zendesk
69.0%
MyLiveChat
64.3%
Olark
63.9%
Text
63.3%
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