Rocket.Chat
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Rocket.Chat Alternatives

This page ranks the most popular alternatives to Rocket.Chat, based on MarketSizer's real-time subscription tracking. See which competing tools Rocket.Chat customers are testing, comparing, and ultimately switching to in January 2026.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Rocket.Chat alternatives right now?

This list shows Rocket.Chat customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in January 2026

Domain
Trialing
Trial Days
tronavalley.com
Glance
23
wealth-dynamix.com
Hubspot
25
facebook.net
Tidio
25
jipozue7.com
Qualified
27
closelly.com
Brevo
30
quantum.com
Qualified
32
fontawesome.com
Zendesk
40
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Where Rocket.Chat lost customers in the past 12 months

Where Rocket.Chat lost customers in the past 12 months

Brevo
41.1%
Crisp
13.9%
Tawk.to
7.0%
Chatwoot
5.1%
Chaty Premio
5.1%
Zoho
3.8%
kakao
2.5%
Smartsupp
2.2%
OpenAI
2.2%
Chatwoot
2.2%
Wix
1.9%
kakao
1.9%
Zoho
1.5%
Chaty Premio
1.5%
Apple
1.1%
Text
1.1%
Tidio
1.1%
Joinchat
1.1%
WP WhatsApp
0.7%
LiveHelpNow
0.7%
Facebook
0.7%
Google Cloud
0.7%
Zendesk
0.4%
Wati
0.4%
Salesforce
0.4%
LivePerson
0.4%
GetButton
0.4%
HelpCrunch
0.4%
JivoChat
0.4%
Discord
0.4%
Elevio
0.4%
Botpress
0.4%
Chatbase
0.4%
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Where Rocket.Chat faced competitive trials - and won

When a prospect trialled Rocket.Chat and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Rocket.Chat in those scenarios.

Chatra
85.6%
Chatra
85.6%
Chatra
85.4%
Element
8.3%
LivePerson
75.0%
Carrot quest
75.0%
iAdvize
75.0%
Genesys
72.7%
Genesys
72.7%
Pure Chat
71.4%
Pure Chat
71.4%
LivePerson
71.4%
Facebook
71.1%
Pure Chat
70.0%
Zendesk
68.6%
Zendesk
68.6%
Zendesk
68.6%
Zendesk
68.6%
Zendesk
68.6%
Zendesk
68.6%
Zendesk
68.6%
Zendesk
68.6%
WordPress
67.4%
Channel Talk
66.7%
Decagon
66.7%
kakao
66.7%
Chat2Desk
66.7%
Omnichat
66.7%
Social Intents
66.7%
Talk-me
66.7%
Ada
66.7%
Freshworks
64.6%
MyLiveChat
64.3%
MyLiveChat
64.3%
MyLiveChat
64.3%
Olark
63.9%
Userlike
62.5%
Olark
62.2%
Olark
62.2%
Freshworks
62.0%
Freshworks
62.0%
Freshworks
62.0%
Freshworks
62.0%
Freshworks
62.0%
Freshworks
62.0%
Freshworks
62.0%
Freshworks
62.0%
Freshworks
62.0%
Tidio
61.8%
Text
60.7%
Text
60.7%
Text
60.7%
JivoChat
60.0%
ChatBro
60.0%
Google Cloud
57.1%
Chatbase
57.1%
ZoomInfo
57.1%
Crisp
56.4%
WhatsHelp
55.8%
Tawk.to
55.1%
Tawk.to
55.1%
GetButton
55.0%
GetButton
55.0%
Smartsupp
54.1%
Smartsupp
54.1%
WP WhatsApp
53.3%
WP WhatsApp
53.3%
Chaty Premio
53.2%
Chaty Premio
53.2%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Shopify
51.9%
Hubspot
50.4%
Hubspot
50.4%
Hubspot
50.4%
Hubspot
50.4%
Wati
50.0%
LINE
50.0%
Wati
50.0%
Discord
50.0%
Noform
50.0%
Glia
50.0%
Gleap
50.0%
Appcues
50.0%
Qualified
50.0%
Glia
50.0%
Wati
50.0%
LINE
50.0%
Wati
50.0%
Discord
50.0%
Noform
50.0%
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Where Rocket.Chat Is Likely to Win New Customers

These domains are not customers of Rocket.Chat but are currently evaluating alternative solutions against which Rocket.Chat has historically outperformed in competitive buying scenarios. Based on MarketSizer's subscription intelligence data, we have highlighted the potential win rate for Rocket.Chat if they were part of the consideration set for these accounts in January 2026.

sspnet.online
85.6%
atlassmartsystems.com
85.6%
zdassets.com
68.6%
theonelabs.co
85.6%
ete.ru
85.6%
aprilandco.co
75.0%
cdn-cookieyes.com
62.2%
vichy-me.com
75.0%
viralbuzzcafe.com
62.2%
tiendarayados.com
75.0%
hiclover.com
64.3%
opiumparis.com
71.4%
marijuana-us.com
71.4%
americanstatic.com
71.4%
prohealthmd.com
75.0%
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