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Salesforce Alternatives

This page ranks the most popular alternatives to Salesforce, based on MarketSizer's real-time subscription tracking. See which competing tools Salesforce customers are testing, comparing, and ultimately switching to in December 2025.

100 domain test enrichment

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Salesforce alternatives right now?

This list shows Salesforce customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in December 2025

Domain
Trialing
Trial Days
flexera.com
Salesloft
7
w3.org
Channel Talk
8
formstack.com
Hubspot
9
onetrust.com
Hubspot
10
offerpad.com
Noform
15
quantum.com
Qualified
16
cvent.com
Olark
17
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Where Salesforce lost customers in the past 12 months

Using MarketSizer's competitive subscription data, here are the top tools that Salesforce customers have switched to over the past 12 months.

Zendesk
18.2%
Freshworks
9.1%
Tidio
9.1%
Intercom
9.1%
Ada
4.5%
iAdvize
4.5%
Genesys
4.5%
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Where Salesforce faced competitive trials - and won

When a prospect trialled Salesforce and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Salesforce in those scenarios.

Genesys
93.0%
LiveHelpNow
90.5%
LivePerson
78.6%
Hubspot
73.0%
Olark
70.6%
Zendesk
62.6%
Text
60.0%
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Want to Nail Competitive Positioning?

MarketSizer’s SignalOps™ platform helps GTM teams, sales, marketing, and success orgs win more, get ahead of churn and expansion signals before they happen.
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