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Sales Use Case

Smartsupp Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target in February 2026, see where Smartsupp consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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8 out of 10 MarketSizer opportunities are ICP-aligned and in-market when contacted

MarketSizer account management dashboard showing renewal dates, active trials, and purchase intent levels for key SaaS accounts including Growoyum, Comma, and PrognoCIS. Highlights high-, medium-, and low-intent opportunities with competitor trial timelines. Supports B2B SaaS revenue teams in targeting renewals and competitive conversions across global markets.

Find in-market opportunities you can actually win.

MarketSizer leverages real-time subscription insights to provide your revenue teams with highly qualified  opportunities that are a strong fit, actively buying and  historically winnable.

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8 out of 10 MarketSizer opportunities are ICP-aligned and in-market when contacted

Dashboard interface showing sales data with deals won, companies tracked, active streak, top categories, and countries; sidebar with navigation icons and a detailed panel for Philips company including user seats, service highlights, and live chat summaries with customer service platforms and their subscription statuses.
Curve

Where Smartsupp Wins in Competitive Trials

This table shows head-to-head trial scenarios where Smartsupp was evaluated against a direct competitor at the same time, and the percentage of deals Smartsupp won in those situations. These insights reveal where Smartsupp's positioning, product, and value proposition are strongest in real buying decisions. Use this data to focus your GTM efforts on competitive scenarios where you have the highest win probability and avoid wasting resources on deals you're unlikely to close.

LivePerson
89%
SnapEngage (Team Support)
83%
Olark
75%
MyLiveChat
73%
Zendesk
72%
Userlike
67%
Oct8ne
67%
Pure Chat
62%
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Where Smartsupp Is Likely to Win New Customers

These accounts are not currently Smartsupp customers, but they are actively evaluating alternative solutions where Smartsupp has a high win rate. MarketSizer shows you which in-market accounts to target for the highest win probability, so you can act before competitors lock them in.

yoigo.com
89%
holosadvisors.com
89%
ctowncycle.com
89%
trustpilot.com
75%
hotjar.com
75%
cat.com
75%
urldna.io
73%
svdseguros.com
73%
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Who is trialling Smartsupp alternatives right now?

MarketSizer tracks where Smartsupp is actively being compared to other tools today. The table below shows current Smartsupp customers who are trialling alternative solutions. This gives GTM and Customer Success teams an early warning signal — before renewal conversations, giving you time to intervene, address concerns, and protect revenue before a churn decision is made.

Domain
Trialing
Trial Days
firstcredituni.pro
Tidio
3
genesisblooming.com
Tawk.to
4
pillarpointfinances.com
Tidio
4
mac-vest.com
Crisp
5
trdmajor.top
Tidio
5
nexacreststandard.com
JivoChat
5
trustfinvault.com
Tawk.to
6
interpick.de
Crisp
6
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Where Smartsupp lost customers in the past 12 months

Smartsupp's biggest threats. This view shows where Smartsupp lost customers over the past 12 months. Used correctly, this data can inform product strategy, pricing, packaging, and retention plays, not just sales tactics. When current customers trial competitors, your CS team gets an alert immediately, giving you 3-6 months to address concerns and protect revenue.

Tawk.to
33%
JivoChat
22%
Tidio
15%
Brevo
11%
Crisp
4.4%
Zoho
3.4%
Chaty Premio
2.9%
Text
2.9%
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Turn Competitive Signals into Winnable Opportunities

Every day without MarketSizer, you're missing qualified opportunities while competitors engage first. Unlock the dataset to identify  live opportunities that are an ICP match, have high purchase intent and where you have a high win probability.