Vendor alternatives

Tidio Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where Tidio consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

Unlock the full dataset
Competitive wins

Where Tidio wins customers from competitors

Accounts that switched from a competitor to Tidio over the last 12 months. Each figure is Tidio's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Zendesk
60%
Text
58%
Crisp
46%
Wix
43%
Tawk.to
43%
WooCommerce
40%
HubSpot
38%
Smartsupp
26%
klaviyo
20%
Shopify
16%
Churn destinations

Where Tidio lost customers in the last 12 months

Tidio's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Tidio customer in the last 12 months; thickness = share of all churns.

Where Tidio customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Tidio customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.TidioTidio vs Shopify: 38.5%ShopifyTidio vs HubSpot: 6.7%HubSpotTidio vs Tawk.to: 6.5%Tawk.toTidio vs klaviyo: 6.2%klaviyoTidio vs WooCommerce: 5.3%WooCommerceTidio vs WhatsApp: 3.5%WhatsAppTidio vs Smartsupp: 3.4%SmartsuppTidio vs Zendesk: 2.6%ZendeskTidio vs Wix: 2.6%WixTidio vs Chatwoot: 2.4%Chatwoot
  • Tidio vs Shopify: 38.5%
  • Tidio vs HubSpot: 6.7%
  • Tidio vs Tawk.to: 6.5%
  • Tidio vs klaviyo: 6.2%
  • Tidio vs WooCommerce: 5.3%
  • Tidio vs WhatsApp: 3.5%
  • Tidio vs Smartsupp: 3.4%
  • Tidio vs Zendesk: 2.6%
  • Tidio vs Wix: 2.6%
  • Tidio vs Chatwoot: 2.4%

Data current as of July 2026