Win / Loss Data
Bitrix24 Customer Signals
See Bitrix24's live competitive picture - head-to-head win rates against OpenCart and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Bitrix24 wins customers from competitors
Accounts that switched from a competitor to Bitrix24 over the last 12 months. Each figure is Bitrix24's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Bitrix24 lost customers in the last 12 months
Bitrix24's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Bitrix24 customer in the last 12 months; thickness = share of all churns.
- Bitrix24 vs OpenCart: 32.6%
- Bitrix24 vs WooCommerce: 25.8%
- Bitrix24 vs Drupal: 16.6%
- Bitrix24 vs Shopify: 6.2%
- Bitrix24 vs Webflow: 5.9%
- Bitrix24 vs Adobe: 3.2%
- Bitrix24 vs PrestaShop: 2.5%
- Bitrix24 vs Wix: 2.5%
- Bitrix24 vs osCommerce: 1.1%
- Bitrix24 vs HubSpot: 1%
Data current as of July 2026
Hi Bitrix24 team
See who's picking up Bitrix24 customers
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Live head-to-head win rates against OpenCart and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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