Your buyers are already evaluating. Are you in the conversation?
MarketSizer tracks every active trial, upcoming renewal, and competitive displacement across 140+ customer support and live chat products - so your team reaches prospects while they are still deciding.
Tracking 140+ products across customer support, live chat, helpdesk, and conversational AI
Selling CX software has never been harder
Enterprise deals take 12-18 months. Buyers shortlist before you know they exist. And Zendesk, Freshdesk, and Intercom have brand gravity that pulls every evaluation their way.
Buyers shortlist before you know they exist
By the time a CX vendor hears about an opportunity through intent data or inbound, the prospect has already narrowed to 2-3 vendors. You are pitching into a decision that is nearly made.
Renewals and switches happen on a schedule you cannot see
Every CX platform contract has a renewal window. If you do not know when that window opens, you are relying on the prospect to come to you - which they will not.
Competitive displacement is invisible until it is too late
When a Zendesk customer starts trialling Freshdesk, nobody sends you an email. Without visibility into active evaluations, you are always reacting, never anticipating.
Intelligence built for the CX market
Opportunity Discovery
Every CX buyer in your addressable market scored by ICP fit, purchase intent, and win likelihood. See who is evaluating before they publish an RFP or post on G2.
Learn more →Market Intelligence
5-year contract history across 140+ CX products. Know when every renewal window opens and which accounts have the highest switching propensity.
Learn more →Evaluation Signals
Real-time detection of active trials across Zendesk, Freshdesk, Intercom, LiveChat, Crisp, Gorgias, and 130+ others. See which vendor is being evaluated and when the window closes.
Learn more →We track every vendor in your competitive landscape
140+ products tracked across customer support, live chat, helpdesk, and conversational AI categories
Track who is trialling your competitors right now
See every active evaluation across Zendesk, Freshdesk, Intercom, and 130+ other CX platforms. Know which vendor is being tested, how far along the process is, and when the decision window closes.
A daily feed of CX buyers ranked by your chance of winning
Every account in the CX market scored by ICP fit, purchase intent, and scenario-specific win likelihood. Your reps start each day knowing exactly which accounts to pursue.
MarketSizer for customer support and live chat vendors - frequently asked questions
MarketSizer tracks every active trial, upcoming renewal, and competitive displacement across 140+ customer support and live chat products. Your team reaches prospects while they are still deciding, with visibility into who is evaluating before they publish an RFP or post on G2.
Find out who's evaluating in your market right now
before your competitors do.
30 minutes. No commitment. We'll show you the accounts actively evaluating in your market today.
No credit card · Tailored to your ICP · Live data, not a slide deck