Vendor alternatives

Chatra Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where Chatra consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where Chatra wins customers from competitors

Accounts that switched from a competitor to Chatra over the last 12 months. Each figure is Chatra's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Zendesk
72%
Tidio
50%
FedEx
49%
UPS
49%
JivoSite
46%
DHL
45%
Tawk.to
32%
HubSpot
26%
klaviyo
23%
Shopify
14%
Churn destinations

Where Chatra lost customers in the last 12 months

Chatra's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Chatra customer in the last 12 months; thickness = share of all churns.

Where Chatra customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Chatra customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.ChatraChatra vs Shopify: 29.3%ShopifyChatra vs Tawk.to: 7.1%Tawk.toChatra vs klaviyo: 5.5%klaviyoChatra vs Tidio: 5.4%TidioChatra vs HubSpot: 5.1%HubSpotChatra vs JivoSite: 5.1%JivoSiteChatra vs Zendesk: 3.3%ZendeskChatra vs WhatsApp: 3.1%WhatsAppChatra vs Chatwoot: 2.3%ChatwootChatra vs UPS: 2.2%UPS
  • Chatra vs Shopify: 29.3%
  • Chatra vs Tawk.to: 7.1%
  • Chatra vs klaviyo: 5.5%
  • Chatra vs Tidio: 5.4%
  • Chatra vs HubSpot: 5.1%
  • Chatra vs JivoSite: 5.1%
  • Chatra vs Zendesk: 3.3%
  • Chatra vs WhatsApp: 3.1%
  • Chatra vs Chatwoot: 2.3%
  • Chatra vs UPS: 2.2%

Data current as of July 2026