Win / Loss Data
GetButton Customer Signals
See GetButton's live competitive picture - head-to-head win rates against WhatsHelp and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where GetButton wins customers from competitors
Accounts that switched from a competitor to GetButton over the last 12 months. Each figure is GetButton's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where GetButton lost customers in the last 12 months
GetButton's biggest competitive threats. Each ribbon shows a vendor that picked up a churned GetButton customer in the last 12 months; thickness = share of all churns.
- GetButton vs WhatsHelp: 19.3%
- GetButton vs WhatsApp: 16.1%
- GetButton vs Text: 14.3%
- GetButton vs Shopify: 7.2%
- GetButton vs Zendesk: 5.9%
- GetButton vs Tawk.to: 5.5%
- GetButton vs WooCommerce: 3.8%
- GetButton vs Intuit: 3.7%
- GetButton vs HubSpot: 2.8%
- GetButton vs Tidio: 1.8%
Data current as of July 2026
Hi GetButton team
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Live head-to-head win rates against WhatsHelp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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