Vendor alternatives

LiveHelpNow Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where LiveHelpNow consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where LiveHelpNow wins customers from competitors

Accounts that switched from a competitor to LiveHelpNow over the last 12 months. Each figure is LiveHelpNow's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
osCommerce
100%
WhosOn
90%
Rocket.Chat
82%
WhatsApp
79%
Adobe
53%
Text
51%
LivePerson
45%
HubSpot
27%
Zendesk
26%
SalesForce
25%
Churn destinations

Where LiveHelpNow lost customers in the last 12 months

LiveHelpNow's biggest competitive threats. Each ribbon shows a vendor that picked up a churned LiveHelpNow customer in the last 12 months; thickness = share of all churns.

Where LiveHelpNow customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where LiveHelpNow customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.LiveHelpNowLiveHelpNow vs SalesForce: 11.9%SalesForceLiveHelpNow vs Zendesk: 11.3%ZendeskLiveHelpNow vs LivePerson: 9%LivePersonLiveHelpNow vs Text: 7.9%TextLiveHelpNow vs HubSpot: 6.5%HubSpotLiveHelpNow vs Shopify: 5.8%ShopifyLiveHelpNow vs Adobe: 5.5%AdobeLiveHelpNow vs Tawk.to: 5%Tawk.toLiveHelpNow vs Intercom: 2.8%IntercomLiveHelpNow vs Freshworks: 2.7%Freshworks
  • LiveHelpNow vs SalesForce: 11.9%
  • LiveHelpNow vs Zendesk: 11.3%
  • LiveHelpNow vs LivePerson: 9%
  • LiveHelpNow vs Text: 7.9%
  • LiveHelpNow vs HubSpot: 6.5%
  • LiveHelpNow vs Shopify: 5.8%
  • LiveHelpNow vs Adobe: 5.5%
  • LiveHelpNow vs Tawk.to: 5%
  • LiveHelpNow vs Intercom: 2.8%
  • LiveHelpNow vs Freshworks: 2.7%

Data current as of July 2026