Vendor alternatives

MyLiveChat Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where MyLiveChat consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where MyLiveChat wins customers from competitors

Accounts that switched from a competitor to MyLiveChat over the last 12 months. Each figure is MyLiveChat's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Comm100
85%
Olark
61%
Pure Chat
50%
Text
49%
Zendesk
48%
Adobe
45%
JivoSite
37%
OpenCart
34%
Tidio
25%
Tawk.to
17%
Churn destinations

Where MyLiveChat lost customers in the last 12 months

MyLiveChat's biggest competitive threats. Each ribbon shows a vendor that picked up a churned MyLiveChat customer in the last 12 months; thickness = share of all churns.

Where MyLiveChat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where MyLiveChat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.MyLiveChatMyLiveChat vs Tawk.to: 20.8%Tawk.toMyLiveChat vs Zendesk: 8.9%ZendeskMyLiveChat vs HubSpot: 6.4%HubSpotMyLiveChat vs Chatwoot: 6.2%ChatwootMyLiveChat vs Shopify: 5.6%ShopifyMyLiveChat vs WooCommerce: 4.6%WooCommerceMyLiveChat vs WhatsApp: 4.1%WhatsAppMyLiveChat vs Text: 3.8%TextMyLiveChat vs Tidio: 3.7%TidioMyLiveChat vs Smartsupp: 2.7%Smartsupp
  • MyLiveChat vs Tawk.to: 20.8%
  • MyLiveChat vs Zendesk: 8.9%
  • MyLiveChat vs HubSpot: 6.4%
  • MyLiveChat vs Chatwoot: 6.2%
  • MyLiveChat vs Shopify: 5.6%
  • MyLiveChat vs WooCommerce: 4.6%
  • MyLiveChat vs WhatsApp: 4.1%
  • MyLiveChat vs Text: 3.8%
  • MyLiveChat vs Tidio: 3.7%
  • MyLiveChat vs Smartsupp: 2.7%

Data current as of July 2026