Vendor alternatives

Rocket.Chat Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where Rocket.Chat consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where Rocket.Chat wins customers from competitors

Accounts that switched from a competitor to Rocket.Chat over the last 12 months. Each figure is Rocket.Chat's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Adobe
66%
JivoSite
57%
Tidio
53%
Text
53%
Intercom
47%
Tawk.to
45%
Zendesk
43%
HubSpot
41%
ActiveCampaign
41%
Wix
35%
Churn destinations

Where Rocket.Chat lost customers in the last 12 months

Rocket.Chat's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Rocket.Chat customer in the last 12 months; thickness = share of all churns.

Where Rocket.Chat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Rocket.Chat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Rocket.ChatRocket.Chat vs HubSpot: 13.9%HubSpotRocket.Chat vs WhatsApp: 10%WhatsAppRocket.Chat vs WooCommerce: 8.5%WooCommerceRocket.Chat vs Zendesk: 6.3%ZendeskRocket.Chat vs Shopify: 5.8%ShopifyRocket.Chat vs Tawk.to: 3.9%Tawk.toRocket.Chat vs SalesForce: 3.8%SalesForceRocket.Chat vs Text: 3.2%TextRocket.Chat vs Wix: 2.9%WixRocket.Chat vs Brevo: 2.9%Brevo
  • Rocket.Chat vs HubSpot: 13.9%
  • Rocket.Chat vs WhatsApp: 10%
  • Rocket.Chat vs WooCommerce: 8.5%
  • Rocket.Chat vs Zendesk: 6.3%
  • Rocket.Chat vs Shopify: 5.8%
  • Rocket.Chat vs Tawk.to: 3.9%
  • Rocket.Chat vs SalesForce: 3.8%
  • Rocket.Chat vs Text: 3.2%
  • Rocket.Chat vs Wix: 2.9%
  • Rocket.Chat vs Brevo: 2.9%

Data current as of July 2026