Win / Loss Data
Salesloft Customer Signals
See Salesloft's live competitive picture - head-to-head win rates against HubSpot and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Salesloft wins customers from competitors
Accounts that switched from a competitor to Salesloft over the last 12 months. Each figure is Salesloft's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Salesloft lost customers in the last 12 months
Salesloft's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Salesloft customer in the last 12 months; thickness = share of all churns.
- Salesloft vs HubSpot: 15.1%
- Salesloft vs Zendesk: 14.3%
- Salesloft vs Tawk.to: 11.3%
- Salesloft vs Intercom: 10.7%
- Salesloft vs Tidio: 5.5%
- Salesloft vs Crisp: 4%
- Salesloft vs WhatsApp: 3.6%
- Salesloft vs Chatwoot: 3.3%
- Salesloft vs Text: 3.2%
- Salesloft vs Freshworks: 2.8%
Data current as of July 2026
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Live head-to-head win rates against HubSpot and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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