Win / Loss Data
Talk-me Customer Signals
See Talk-me's live competitive picture - head-to-head win rates against WhatsApp and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where Talk-me wins customers from competitors
Accounts that switched from a competitor to Talk-me over the last 12 months. Each figure is Talk-me's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Talk-me lost customers in the last 12 months
Talk-me's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Talk-me customer in the last 12 months; thickness = share of all churns.
- Talk-me vs WhatsApp: 26.3%
- Talk-me vs JivoSite: 19.1%
- Talk-me vs OpenCart: 7.6%
- Talk-me vs WooCommerce: 6.4%
- Talk-me vs HelpCrunch: 6.4%
- Talk-me vs Chatwoot: 6%
- Talk-me vs Wix: 5.2%
- Talk-me vs Tawk.to: 4.4%
- Talk-me vs Chatra: 4%
- Talk-me vs Chaty Premio: 2%
Data current as of July 2026
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Live head-to-head win rates against WhatsApp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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