Vendor alternatives

Tawk.to Alternatives

MarketSizer helps GTM teams identify winnable opportunities based on ICP match, active purchase intent, and historical win probability. Instead of guessing who to target, see where Tawk.to consistently wins, where buyers are actively evaluating alternatives, and where new opportunities exist right now.

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Competitive wins

Where Tawk.to wins customers from competitors

Accounts that switched from a competitor to Tawk.to over the last 12 months. Each figure is Tawk.to's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Chatwoot
98%
Zendesk
76%
JivoSite
63%
Text
61%
Tidio
57%
Smartsupp
51%
WooCommerce
48%
HubSpot
40%
WhatsApp
39%
Shopify
17%
Churn destinations

Where Tawk.to lost customers in the last 12 months

Tawk.to's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Tawk.to customer in the last 12 months; thickness = share of all churns.

Where Tawk.to customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Tawk.to customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Tawk.toTawk.to vs WhatsApp: 11.8%WhatsAppTawk.to vs Shopify: 10.8%ShopifyTawk.to vs HubSpot: 8.8%HubSpotTawk.to vs WooCommerce: 7.8%WooCommerceTawk.to vs Text: 5.3%TextTawk.to vs Zendesk: 5.2%ZendeskTawk.to vs Tidio: 4.2%TidioTawk.to vs Crisp: 3.6%CrispTawk.to vs klaviyo: 2.8%klaviyoTawk.to vs Smartsupp: 2.4%Smartsupp
  • Tawk.to vs WhatsApp: 11.8%
  • Tawk.to vs Shopify: 10.8%
  • Tawk.to vs HubSpot: 8.8%
  • Tawk.to vs WooCommerce: 7.8%
  • Tawk.to vs Text: 5.3%
  • Tawk.to vs Zendesk: 5.2%
  • Tawk.to vs Tidio: 4.2%
  • Tawk.to vs Crisp: 3.6%
  • Tawk.to vs klaviyo: 2.8%
  • Tawk.to vs Smartsupp: 2.4%

Data current as of July 2026