Wati
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Wati Alternatives

This page ranks the most popular alternatives to Wati, based on MarketSizer's real-time subscription tracking. See which competing tools Wati customers are testing, comparing, and ultimately switching to in January 2026.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Wati alternatives right now?

This list shows Wati customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in January 2026

Domain
Trialing
Trial Days
secretwatchdetectives.com
Botpress
13
namratakediadesign.com
Zoko
15
megapips.pro
JivoChat
15
dctrealestate.in
Tawk.to
15
quickwalletpays.com
Tawk.to
16
esdm.jatengprov.go.id
Botpress
16
gssprojects.in
Chaty Premio
18
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Where Wati lost customers in the past 12 months

Where Wati lost customers in the past 12 months

Brevo
27.3%
Tawk.to
21.2%
Chaty Premio
18.2%
Zoko
6.1%
JivoChat
6.1%
Tidio
6.1%
Smartsupp
3.8%
Chatbase
3.0%
Wix
1.9%
WordPress
1.9%
Hubspot
1.9%
GetButton
1.9%
Shopify
1.9%
OpenAI
1.9%
Chatbase
1.9%
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Where Wati faced competitive trials - and won

When a prospect trialled Wati and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Wati in those scenarios.

Pure Chat
94.1%
Pure Chat
92.6%
Zendesk
78.6%
Zendesk
78.6%
Zendesk
78.6%
Zendesk
78.6%
Zendesk
78.6%
Zendesk
78.6%
Zendesk
78.6%
Zendesk
78.6%
Facebook
75.0%
Facebook
75.0%
LINE
71.4%
LINE
71.4%
Hubspot
66.7%
Salesforce
66.7%
Salesforce
66.7%
Hubspot
66.7%
Salesforce
66.7%
Salesforce
66.7%
Discord
66.7%
Smartsupp
66.7%
Salesforce
66.7%
Landbot
66.7%
Appcues
66.7%
Salesforce
66.7%
Hubspot
66.7%
Salesforce
66.7%
Smartsupp
66.7%
Landbot
66.7%
Salesforce
66.7%
Hubspot
66.7%
Chatsimple
66.7%
Discord
66.7%
Salesforce
66.7%
Appcues
66.7%
Salesforce
66.7%
Chatsimple
66.7%
Hubspot
66.7%
Hubspot
66.7%
WhatsHelp
62.5%
Crisp
62.5%
Crisp
62.5%
Crisp
62.5%
Tidio
61.5%
Tidio
61.5%
Tidio
61.5%
Tidio
61.5%
Wix
60.0%
Wix
60.0%
Wix
60.0%
Wix
60.0%
WhatsHelp
58.8%
WhatsHelp
58.8%
WhatsHelp
58.8%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
Shopify
58.7%
GetButton
58.3%
GetButton
58.3%
Joinchat
57.1%
Joinchat
57.1%
Tawk.to
56.0%
Tawk.to
54.3%
Tawk.to
54.3%
Tawk.to
54.3%
Tawk.to
54.3%
Text
53.8%
Text
53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
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53.8%
Oct8ne
50.0%
Chatbase
50.0%
Zoko
50.0%
GoDaddy
50.0%
Chatwoot
50.0%
GoDaddy
50.0%
JivoChat
50.0%
Rocket.Chat
50.0%
Chatbase
50.0%
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Where Wati Is Likely to Win New Customers

These domains are not customers of Wati but are currently evaluating alternative solutions against which Wati has historically outperformed in competitive buying scenarios. Based on MarketSizer's subscription intelligence data, we have highlighted the potential win rate for Wati if they were part of the consideration set for these accounts in January 2026.

opiumparis.com
93.1%
miltonandking.ae
93.1%
cloudflareinsights.com
66.7%
americanstatic.com
93.1%
figkids.pk
62.5%
morphe.com
66.7%
dormakaba.com
53.8%
justrite.com
66.7%
purition.co.uk
64.7%
aetools.us
66.7%
cdn-cookieyes.com
61.5%
hcgrillz.com
62.5%
sologstrand.dk
92.6%
saturniaresidence.it
62.5%
zdassets.com
66.7%
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