Win / Loss Data

WooCommerce Customer Signals

See WooCommerce's live competitive picture - head-to-head win rates against Brevo and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where WooCommerce wins customers from competitors

Accounts that switched from a competitor to WooCommerce over the last 12 months. Each figure is WooCommerce's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Adobe
91%
Intuit
72%
Tidio
62%
7 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where WooCommerce lost customers in the last 12 months

WooCommerce's biggest competitive threats. Each ribbon shows a vendor that picked up a churned WooCommerce customer in the last 12 months; thickness = share of all churns.

Where WooCommerce customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where WooCommerce customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.WooCommerceWooCommerce vs Brevo: 17.9%BrevoWooCommerce vs Shopify: 15.4%ShopifyWooCommerce vs WhatsApp: 9.3%WhatsAppWooCommerce vs Chaty Premio: 7.6%Chaty PremioWooCommerce vs HubSpot: 6.3%HubSpotWooCommerce vs Klarna: 6%KlarnaWooCommerce vs Intuit: 5.2%IntuitWooCommerce vs Tawk.to: 4%Tawk.toWooCommerce vs WordPress: 3.4%WordPressWooCommerce vs klaviyo: 2.8%klaviyo
  • WooCommerce vs Brevo: 17.9%
  • WooCommerce vs Shopify: 15.4%
  • WooCommerce vs WhatsApp: 9.3%
  • WooCommerce vs Chaty Premio: 7.6%
  • WooCommerce vs HubSpot: 6.3%
  • WooCommerce vs Klarna: 6%
  • WooCommerce vs Intuit: 5.2%
  • WooCommerce vs Tawk.to: 4%
  • WooCommerce vs WordPress: 3.4%
  • WooCommerce vs klaviyo: 2.8%

Data current as of July 2026

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Live head-to-head win rates against Brevo and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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