Win / Loss Data
WP WhatsApp Customer Signals
See WP WhatsApp's live competitive picture - head-to-head win rates against WhatsApp and other competitors, where retention risk is concentrated, and how the category is shifting.
Competitive wins
Where WP WhatsApp wins customers from competitors
Accounts that switched from a competitor to WP WhatsApp over the last 12 months. Each figure is WP WhatsApp's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where WP WhatsApp lost customers in the last 12 months
WP WhatsApp's biggest competitive threats. Each ribbon shows a vendor that picked up a churned WP WhatsApp customer in the last 12 months; thickness = share of all churns.
- WP WhatsApp vs WhatsApp: 29.5%
- WP WhatsApp vs WooCommerce: 29.4%
- WP WhatsApp vs Brevo: 5.8%
- WP WhatsApp vs HubSpot: 5.5%
- WP WhatsApp vs Shopify: 4.5%
- WP WhatsApp vs Chaty Premio: 4.4%
- WP WhatsApp vs Tawk.to: 3%
- WP WhatsApp vs Intuit: 2.2%
- WP WhatsApp vs Chatwoot: 2.1%
- WP WhatsApp vs Wix: 1.6%
Data current as of July 2026
Hi WP WhatsApp team
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Live head-to-head win rates against WhatsApp and other competitors, plus target accounts in-market and shifting retention risk - updated daily.
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