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Zoho Alternatives

This page ranks the most popular alternatives to Zoho, based on MarketSizer's real-time subscription tracking. See which competing tools Zoho customers are testing, comparing, and ultimately switching to in December 2025.

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MarketSizer GTM dashboard visual showing churn risk, competitor trial detection, and renewal insights across B2B SaaS accounts. Includes segmented intent data, lifecycle stages (New, Developing, Established, Loyal), and vendor comparisons (Zendesk, Intercom, Gorgias). Used by SaaS sales, marketing, and customer success teams to prioritise high-intent accounts and reduce churn. Ideal for GTM intelligence, customer retention analytics, and CRM enrichment workflows.

Who is trialling Zoho alternatives right now?

This list shows Zoho customers currently trialling other helpdesk or livechat tools. It is ranked by recency and trial activity volume, giving you a pulse on who is actively comparing solutions in December 2025

Domain
Trialing
Trial Days
mogulworks.asia
Hubspot
7
dscsigner.com
Smartsupp
8
identigy.io
Hubspot
8
meethaq.ae
Chaty Premio
9
buymobile.com.au
Social Intents
10
gsdistribuidor.com
Wati
11
suraasa.com
Hubspot
11
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Where Zoho lost customers in the past 12 months

Using MarketSizer's competitive subscription data, here are the top tools that Zoho customers have switched to over the past 12 months.

Tawk.to
40.2%
Tidio
7.4%
Chaty Premio
7.4%
Oct8ne
6.4%
Smartsupp
4.9%
Crisp
4.9%
Hubspot
4.4%
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Where Zoho faced competitive trials - and won

When a prospect trialled Zoho and a direct competitor at the same time, what was the outcome? The percentages highlight the win rate of Zoho in those scenarios.

Pure Chat
78.4%
Rocket.Chat
76.1%
Salesloft
63.4%
LivePerson
61.5%
Smartsupp
60.0%
Olark
60.0%
Tidio
59.7%
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MarketSizer’s SignalOps™ platform helps GTM teams, sales, marketing, and success orgs win more, get ahead of churn and expansion signals before they happen.
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