Win / Loss Data
Element Customer Signals
2 Element customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Element's competitive position is shifting.
49%Win rate
23Rivals tracked
2In-market
Competitive wins
Where Element wins customers from competitors
Accounts that switched from a competitor to Element over the last 12 months. Each figure is Element's win rate in switches against that competitor, ranked from highest to lowest.
Churn destinations
Where Element lost customers in the last 12 months
Element's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Element customer in the last 12 months; thickness = share of all churns.
- Element vs Brevo: 15.8%
- Element vs Rocket.Chat: 9.1%
- Element vs Atlassian: 7%
- Element vs OpenAI: 7%
- Element vs WhatsApp: 7%
- Element vs Zendesk: 6.7%
- Element vs WooCommerce: 6%
- Element vs Intercom: 5.6%
- Element vs Chatwoot: 4.6%
- Element vs Shopify: 4.2%
Data current as of August 2026
Hi Element team
2 of your customers are trialling competitors
right now.
See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.
Live data · Updated daily · No credit card