Win / Loss Data

Calltouch Customer Signals

See Calltouch's live competitive picture - head-to-head win rates against CoMagic and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where Calltouch wins customers from competitors

Accounts that switched from a competitor to Calltouch over the last 12 months. Each figure is Calltouch's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Callibri
78%
CoMagic
76%
Envybox
61%
2 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where Calltouch lost customers in the last 12 months

Calltouch's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Calltouch customer in the last 12 months; thickness = share of all churns.

Where Calltouch customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Calltouch customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.CalltouchCalltouch vs CoMagic: 40.2%CoMagicCalltouch vs Callibri: 32.6%CallibriCalltouch vs Envybox: 25%EnvyboxCalltouch vs Carrot quest: 1.4%Carrot questCalltouch vs Insider One: 0.7%Insider One
  • Calltouch vs CoMagic: 40.2%
  • Calltouch vs Callibri: 32.6%
  • Calltouch vs Envybox: 25%
  • Calltouch vs Carrot quest: 1.4%
  • Calltouch vs Insider One: 0.7%

Data current as of July 2026

Hi Calltouch team

See who's picking up Calltouch customers
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Live head-to-head win rates against CoMagic and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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