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Win / Loss Data

CoMagic Customer Signals

7 CoMagic customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how CoMagic's competitive position is shifting.

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32%Win rate
4Rivals tracked
7In-market
Competitive wins

Where CoMagic wins customers from competitors

Accounts that switched from a competitor to CoMagic over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of CoMagic's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorEstimated win rate
Carrot quest
53%
Callibri
45%
Envybox
34%
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Churn destinations

Where CoMagic lost customers in the last 12 months

CoMagic's biggest competitive threats: every vendor that picked up a churned CoMagic customer in the last 12 months, ranked by share of all churns.

Where CoMagic customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where CoMagic customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.CoMagicCoMagic vs Calltouch: 71.6%CalltouchCoMagic vs Callibri: 17.2%CallibriCoMagic vs Envybox: 10.2%EnvyboxCoMagic vs Carrot quest: 0.6%Carrot questCoMagic vs Appcues: 0.4%Appcues

Data current as of September 2026

Hi CoMagic team

7 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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