Win / Loss Data

ASAPP Customer Signals

See ASAPP's live competitive picture - head-to-head win rates against Intercom and other competitors, where retention risk is concentrated, and how the category is shifting.

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Churn destinations

Where ASAPP lost customers in the last 12 months

ASAPP's biggest competitive threats. Each ribbon shows a vendor that picked up a churned ASAPP customer in the last 12 months; thickness = share of all churns.

Where ASAPP customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where ASAPP customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.ASAPPASAPP vs Intercom: 25%IntercomASAPP vs JivoSite: 25%JivoSiteASAPP vs LivePerson: 25%LivePersonASAPP vs ServiceNow: 25%ServiceNow
  • ASAPP vs Intercom: 25%
  • ASAPP vs JivoSite: 25%
  • ASAPP vs LivePerson: 25%
  • ASAPP vs ServiceNow: 25%

Data current as of August 2026

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