Win / Loss Data

Bikayi Customer Signals

See Bikayi's live competitive picture - head-to-head win rates against Shopify and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where Bikayi wins customers from competitors

Accounts that switched from a competitor to Bikayi over the last 12 months. Each figure is Bikayi's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Intuit
50%
klaviyo
50%
WhatsApp
20%
2 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where Bikayi lost customers in the last 12 months

Bikayi's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Bikayi customer in the last 12 months; thickness = share of all churns.

Where Bikayi customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Bikayi customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.BikayiBikayi vs Shopify: 56.4%ShopifyBikayi vs WhatsApp: 10.3%WhatsAppBikayi vs Wix: 10.3%WixBikayi vs WooCommerce: 7.7%WooCommerceBikayi vs Intuit: 5.1%IntuitBikayi vs Wix (Chat): 5.1%Wix (Chat)Bikayi vs klaviyo: 5.1%klaviyo
  • Bikayi vs Shopify: 56.4%
  • Bikayi vs WhatsApp: 10.3%
  • Bikayi vs Wix: 10.3%
  • Bikayi vs WooCommerce: 7.7%
  • Bikayi vs Intuit: 5.1%
  • Bikayi vs Wix (Chat): 5.1%
  • Bikayi vs klaviyo: 5.1%

Data current as of July 2026

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Live head-to-head win rates against Shopify and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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