Win / Loss Data

armin Customer Signals

2 armin customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how armin's competitive position is shifting.

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68%Win rate
7Rivals tracked
2In-market
Competitive wins

Where armin wins customers from competitors

Accounts that switched from a competitor to armin over the last 12 months. Each figure is armin's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Zendesk
100%
Intuit
100%
WhatsApp
89%
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Churn destinations

Where armin lost customers in the last 12 months

armin's biggest competitive threats. Each ribbon shows a vendor that picked up a churned armin customer in the last 12 months; thickness = share of all churns.

Where armin customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where armin customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.arminarmin vs Shopify: 54.5%Shopifyarmin vs klaviyo: 21.2%klaviyoarmin vs Gorgias: 9.1%Gorgiasarmin vs HubSpot: 6.1%HubSpotarmin vs ChatBeacon: 3%ChatBeaconarmin vs Tidio: 3%Tidioarmin vs WhatsApp: 3%WhatsApp
  • armin vs Shopify: 54.5%
  • armin vs klaviyo: 21.2%
  • armin vs Gorgias: 9.1%
  • armin vs HubSpot: 6.1%
  • armin vs ChatBeacon: 3%
  • armin vs Tidio: 3%
  • armin vs WhatsApp: 3%

Data current as of August 2026

Hi armin team

2 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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