Win / Loss Data

LeadDesk Customer Signals

2 LeadDesk customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how LeadDesk's competitive position is shifting.

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50%Win rate
1Rivals tracked
2In-market
Churn destinations

Where LeadDesk lost customers in the last 12 months

LeadDesk's biggest competitive threats. Each ribbon shows a vendor that picked up a churned LeadDesk customer in the last 12 months; thickness = share of all churns.

Where LeadDesk customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where LeadDesk customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.LeadDeskLeadDesk vs Zendesk: 50%ZendeskLeadDesk vs Botpress: 16.7%BotpressLeadDesk vs Intercom: 16.7%IntercomLeadDesk vs OpenAI: 16.7%OpenAI
  • LeadDesk vs Zendesk: 50%
  • LeadDesk vs Botpress: 16.7%
  • LeadDesk vs Intercom: 16.7%
  • LeadDesk vs OpenAI: 16.7%

Data current as of August 2026

Hi LeadDesk team

2 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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