ZoomInfo Customer Signals

See ZoomInfo's live competitive picture - head-to-head win rates against HubSpot and other competitors, where retention risk is concentrated, and how the category is shifting.

Where ZoomInfo wins customers from competitors

Accounts that switched from a competitor to ZoomInfo over the last 12 months. Each figure is ZoomInfo's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Salesloft
84%
Text
68%
Rocket.Chat
63%
Intuit
61%
Zendesk
59%
SalesForce
57%
Intercom
48%
HubSpot
45%
Adobe
45%
Atlassian
14%

Where ZoomInfo lost customers in the last 12 months

ZoomInfo's biggest competitive threats. Each ribbon shows a vendor that picked up a churned ZoomInfo customer in the last 12 months; thickness = share of all churns.

Where ZoomInfo customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where ZoomInfo customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.ZoomInfoZoomInfo vs HubSpot: 35.2%HubSpotZoomInfo vs Webex: 8.3%WebexZoomInfo vs Atlassian: 7.7%AtlassianZoomInfo vs Zendesk: 6.9%ZendeskZoomInfo vs SalesForce: 5.5%SalesForceZoomInfo vs OpenAI: 4.3%OpenAIZoomInfo vs Intercom: 3.7%IntercomZoomInfo vs ActiveCampaign: 3%ActiveCampaignZoomInfo vs Qualified: 2.9%QualifiedZoomInfo vs Adobe: 2.4%Adobe
  • ZoomInfo vs HubSpot: 35.2%
  • ZoomInfo vs Webex: 8.3%
  • ZoomInfo vs Atlassian: 7.7%
  • ZoomInfo vs Zendesk: 6.9%
  • ZoomInfo vs SalesForce: 5.5%
  • ZoomInfo vs OpenAI: 4.3%
  • ZoomInfo vs Intercom: 3.7%
  • ZoomInfo vs ActiveCampaign: 3%
  • ZoomInfo vs Qualified: 2.9%
  • ZoomInfo vs Adobe: 2.4%

Data current as of July 2026

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Live head-to-head win rates against HubSpot and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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