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Win / Loss Data

scalapay Customer Signals

112 scalapay customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how scalapay's competitive position is shifting.

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43%Win rate
6Rivals tracked
112In-market
Competitive wins

Where scalapay wins customers from competitors

Accounts that switched from a competitor to scalapay over the last 12 months.Each figure is a recency-weighted, Bayesian-smoothed estimate of scalapay's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorEstimated win rate
Oney
75%
PayPal
73%
Clearpay
65%
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Churn destinations

Where scalapay lost customers in the last 12 months

scalapay's biggest competitive threats: every vendor that picked up a churned scalapay customer in the last 12 months, ranked by share of all churns.

Where scalapay customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where scalapay customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.scalapayscalapay vs Klarna: 91.7%Klarnascalapay vs PayPal: 4.6%PayPalscalapay vs Clearpay: 2.7%Clearpayscalapay vs affirm: 0.4%affirmscalapay vs Sezzle: 0.3%Sezzlescalapay vs Oney: 0.1%Oneyscalapay vs Partial.ly: 0.1%Partial.ly

Data current as of September 2026

Hi scalapay team

112 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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