Win / Loss Data

Klarna (OnSiteMessaging) Customer Signals

279 Klarna (OnSiteMessaging) customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Klarna (OnSiteMessaging)'s competitive position is shifting.

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40%Win rate
23Rivals tracked
279In-market
Competitive wins

Where Klarna (OnSiteMessaging) wins customers from competitors

Accounts that switched from a competitor to Klarna (OnSiteMessaging) over the last 12 months. Each figure is Klarna (OnSiteMessaging)'s win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Adobe
95%
SalesForce
85%
Sezzle
77%
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Churn destinations

Where Klarna (OnSiteMessaging) lost customers in the last 12 months

Klarna (OnSiteMessaging)'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned Klarna (OnSiteMessaging) customer in the last 12 months; thickness = share of all churns.

Where Klarna (OnSiteMessaging) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Klarna (OnSiteMessaging) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Klarna (OnSiteMessaging)Klarna (OnSiteMessaging) vs Shopify: 72%ShopifyKlarna (OnSiteMessaging) vs OpenCart: 11.7%OpenCartKlarna (OnSiteMessaging) vs Clearpay: 4.7%ClearpayKlarna (OnSiteMessaging) vs Avada: 2.8%AvadaKlarna (OnSiteMessaging) vs WooCommerce: 1.2%WooCommerceKlarna (OnSiteMessaging) vs Appstle: 1.1%AppstleKlarna (OnSiteMessaging) vs affirm: 1%affirmKlarna (OnSiteMessaging) vs PayPal: 0.9%PayPalKlarna (OnSiteMessaging) vs Sezzle: 0.8%SezzleKlarna (OnSiteMessaging) vs scalapay: 0.8%scalapay
  • Klarna (OnSiteMessaging) vs Shopify: 72%
  • Klarna (OnSiteMessaging) vs OpenCart: 11.7%
  • Klarna (OnSiteMessaging) vs Clearpay: 4.7%
  • Klarna (OnSiteMessaging) vs Avada: 2.8%
  • Klarna (OnSiteMessaging) vs WooCommerce: 1.2%
  • Klarna (OnSiteMessaging) vs Appstle: 1.1%
  • Klarna (OnSiteMessaging) vs affirm: 1%
  • Klarna (OnSiteMessaging) vs PayPal: 0.9%
  • Klarna (OnSiteMessaging) vs Sezzle: 0.8%
  • Klarna (OnSiteMessaging) vs scalapay: 0.8%

Data current as of August 2026

Hi Klarna (OnSiteMessaging) team

279 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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