Win / Loss Data

DTDC Customer Signals

See DTDC's live competitive picture - head-to-head win rates against DHL and other competitors, where retention risk is concentrated, and how the category is shifting.

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Competitive wins

Where DTDC wins customers from competitors

Accounts that switched from a competitor to DTDC over the last 12 months. Each figure is DTDC's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
bpost
44%
UPS
42%
FedEx
40%
3 more competitors in the full datasetUnlock the full dataset
Churn destinations

Where DTDC lost customers in the last 12 months

DTDC's biggest competitive threats. Each ribbon shows a vendor that picked up a churned DTDC customer in the last 12 months; thickness = share of all churns.

Where DTDC customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where DTDC customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.DTDCDTDC vs DHL: 44%DHLDTDC vs TNT: 39.3%TNTDTDC vs UPS: 8.8%UPSDTDC vs FedEx: 6.6%FedExDTDC vs bpost: 1.1%bpostDTDC vs La Poste: 0.2%La Poste
  • DTDC vs DHL: 44%
  • DTDC vs TNT: 39.3%
  • DTDC vs UPS: 8.8%
  • DTDC vs FedEx: 6.6%
  • DTDC vs bpost: 1.1%
  • DTDC vs La Poste: 0.2%

Data current as of July 2026

Hi DTDC team

See who's picking up DTDC customers
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Live head-to-head win rates against DHL and other competitors, plus target accounts in-market and shifting retention risk - updated daily.

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