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Win / Loss Data

manychat Customer Signals

46 manychat customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how manychat's competitive position is shifting.

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85%Win rate
7Rivals tracked
46In-market
Competitive wins

Where manychat wins customers from competitors

Accounts that switched from a competitor to manychat over the last 12 months. Each figure is manychat's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Intuit
100%
HubSpot
96%
klaviyo
94%
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Churn destinations

Where manychat lost customers in the last 12 months

manychat's biggest competitive threats. Each ribbon shows a vendor that picked up a churned manychat customer in the last 12 months; thickness = share of all churns.

Where manychat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where manychat customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.manychatmanychat vs ActiveCampaign: 36.1%ActiveCampaignmanychat vs customer.io: 27.8%customer.iomanychat vs Brevo: 13.9%Brevomanychat vs SalesForce: 11.1%SalesForcemanychat vs HubSpot: 8.3%HubSpotmanychat vs klaviyo: 2.8%klaviyo
  • manychat vs ActiveCampaign: 36.1%
  • manychat vs customer.io: 27.8%
  • manychat vs Brevo: 13.9%
  • manychat vs SalesForce: 11.1%
  • manychat vs HubSpot: 8.3%
  • manychat vs klaviyo: 2.8%

Data current as of August 2026

Hi manychat team

46 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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