Microsoft (Dynamics 365 Marketing) Customer Signals

68 Microsoft (Dynamics 365 Marketing) customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Microsoft (Dynamics 365 Marketing)'s competitive position is shifting.

52%Win rate
31Rivals tracked
68In-market

Where Microsoft (Dynamics 365 Marketing) wins customers from competitors

Accounts that switched from a competitor to Microsoft (Dynamics 365 Marketing) over the last 12 months. Each figure is Microsoft (Dynamics 365 Marketing)'s win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
Intuit
78%
Rocket.Chat
73%
Adobe
69%
More competitors in the full datasetUnlock the full dataset

Where Microsoft (Dynamics 365 Marketing) lost customers in the last 12 months

Microsoft (Dynamics 365 Marketing)'s biggest competitive threats. Each ribbon shows a vendor that picked up a churned Microsoft (Dynamics 365 Marketing) customer in the last 12 months; thickness = share of all churns.

Where Microsoft (Dynamics 365 Marketing) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Microsoft (Dynamics 365 Marketing) customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Microsoft (Dynamics 365 Marketing)Microsoft (Dynamics 365 Marketing) vs HubSpot: 35.4%HubSpotMicrosoft (Dynamics 365 Marketing) vs Zendesk: 8.9%ZendeskMicrosoft (Dynamics 365 Marketing) vs WhatsApp: 5.3%WhatsAppMicrosoft (Dynamics 365 Marketing) vs Brevo: 4.5%BrevoMicrosoft (Dynamics 365 Marketing) vs Shopify: 4.4%ShopifyMicrosoft (Dynamics 365 Marketing) vs Adobe: 4.2%AdobeMicrosoft (Dynamics 365 Marketing) vs Intuit: 3.8%IntuitMicrosoft (Dynamics 365 Marketing) vs ActiveCampaign: 3.8%ActiveCampaignMicrosoft (Dynamics 365 Marketing) vs Text: 3.6%TextMicrosoft (Dynamics 365 Marketing) vs SalesForce: 3.2%SalesForce
  • Microsoft (Dynamics 365 Marketing) vs HubSpot: 35.4%
  • Microsoft (Dynamics 365 Marketing) vs Zendesk: 8.9%
  • Microsoft (Dynamics 365 Marketing) vs WhatsApp: 5.3%
  • Microsoft (Dynamics 365 Marketing) vs Brevo: 4.5%
  • Microsoft (Dynamics 365 Marketing) vs Shopify: 4.4%
  • Microsoft (Dynamics 365 Marketing) vs Adobe: 4.2%
  • Microsoft (Dynamics 365 Marketing) vs Intuit: 3.8%
  • Microsoft (Dynamics 365 Marketing) vs ActiveCampaign: 3.8%
  • Microsoft (Dynamics 365 Marketing) vs Text: 3.6%
  • Microsoft (Dynamics 365 Marketing) vs SalesForce: 3.2%

Data current as of August 2026

68 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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