Bitrix24 Customer Signals

200 Bitrix24 customers opened a competitor trial in the last 40 days. See which competitors are winning them, where retention risk is concentrated, and how Bitrix24's competitive position is shifting.

64%Win rate
19Rivals tracked
200In-market

Where Bitrix24 wins customers from competitors

Accounts that switched from a competitor to Bitrix24 over the last 12 months. Each figure is Bitrix24's win rate in switches against that competitor, ranked from highest to lowest.

CompetitorWin rate
TYPO3
88%
osCommerce
87%
PrestaShop
83%
More competitors in the full datasetUnlock the full dataset

Where Bitrix24 lost customers in the last 12 months

Bitrix24's biggest competitive threats. Each ribbon shows a vendor that picked up a churned Bitrix24 customer in the last 12 months; thickness = share of all churns.

Where Bitrix24 customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Where Bitrix24 customers went when they churned in the last 12 months. Ribbon thickness reflects each destination's share of total churns.Bitrix24Bitrix24 vs OpenCart: 32.3%OpenCartBitrix24 vs WooCommerce: 31%WooCommerceBitrix24 vs Drupal: 13.5%DrupalBitrix24 vs Shopify: 6%ShopifyBitrix24 vs Webflow: 5.3%WebflowBitrix24 vs Wix: 3.2%WixBitrix24 vs PrestaShop: 2.2%PrestaShopBitrix24 vs Adobe: 2.2%AdobeBitrix24 vs HubSpot: 0.9%HubSpotBitrix24 vs osCommerce: 0.9%osCommerce
  • Bitrix24 vs OpenCart: 32.3%
  • Bitrix24 vs WooCommerce: 31%
  • Bitrix24 vs Drupal: 13.5%
  • Bitrix24 vs Shopify: 6%
  • Bitrix24 vs Webflow: 5.3%
  • Bitrix24 vs Wix: 3.2%
  • Bitrix24 vs PrestaShop: 2.2%
  • Bitrix24 vs Adobe: 2.2%
  • Bitrix24 vs HubSpot: 0.9%
  • Bitrix24 vs osCommerce: 0.9%

Data current as of August 2026

200 of your customers are trialling competitors
right now.

See exactly which accounts, which competitors are winning them, and where you can still turn the trial around before it becomes a churn.

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